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Equipment Arrange

Customer Service Guide

Empty Equipment Return Arrangement – effective from 6^th July 2020 With effect from 6^th July 2020, all empty containers will only be accepted by our depots according to the returning depot location stated on OOCL's Cargo Tracking platform. Request for changing of returning depot will be subjected to review/approval by OOCL Equipment team. Our cargo tracking platform can be accessed by:
OOCL Cargo Tracking via https://www.oocl.com/singapore/eng/Pages/default.aspx Contents are available in English, Chinese and Japanese. Mobile Solution: OOCL's Mobile Solutions. Alternatively, search for OOCL Lite in Android/Apple Application store. Please visit OOCL website (www.oocl.com/singapore) for all available e-services.
For inquiries and requests, please feel free to contact us: Equipment Operations Our team can be reached via: Email: [email protected] Empty returning guidelines: Click here for more information and procedures. You may also refer to the summarized step-by-step guide , click here.

Empty Equipment Return Arrangement – effective from 6^th July 2020

With effect from 6^th July 2020, all empty containers will only be accepted by our depots according to the returning depot location stated on OOCL's Cargo Tracking platform. Request for changing of returning depot will be subjected to review/approval by OOCL Equipment team.

Our cargo tracking platform can be accessed by:

OOCL Cargo Tracking via https://www.oocl.com/singapore/eng/Pages/default.aspx

Contents are available in English, Chinese and Japanese.

Mobile Solution: OOCL's Mobile Solutions.

Alternatively, search for OOCL Lite in Android/Apple Application store.

Please visit OOCL website (www.oocl.com/singapore) for all available e-services.