Import Procedures

Arrival Notice

Arrival Notices will be sent to customer based on the below timeline:

·  2 days before vessel arrival at port for short transit time shipment
·  At least 5 days before vessel arrival at port for long transit time shipment

To receive arrival notice through My OOCL Center, please refer to: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm

Delivery Order

Delivery Order will be released upon the submission of:

1.    Payment of outstanding charges including Detention and Demurrage 
       Please refer to the below link for Singapore Detention and Demurrage tariff: 
http://www.oocl.com/singapore/eng/localinformation/ddfreetime/?site=singapore&lang=eng)

2.    Submission of relevant IB documentation

3.    Duly endorsed Original Bill of Lading; or a proof of identity if a Sea Waybill

       

Merchant Haulage Arrangement

1.    Please access My OOCL Center and submit service request; or

2.    Send email to [email protected] for such arrangement.