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Payment Procedures
Customer Service Guide

Payment Procedures

Invoice

All shipment Invoice(s) can be obtained through the following channels:

“My OOCL Center” Portal

Login "My OOCL Center" Online

http://www.oocl.com/

Invoice can be obtain / download (pdf)



EDI
We can handle both the EDIFACT as well as X.12 formats. Please refer to 

http://www.oocl.com/eng/ourservices/eservices/edi/ 

for implementation guides, more information about messages, formats and protocols, and other information to help you get started.


Bank details

Account Name
帳戶名稱
ORIENT OVERSEAS CONTAINER LINE LTD




Bank Account Number

銀行​資料 ​ ​
Banker Name 
銀行名稱

United Overseas Bank Limited 

大華銀行有限公
TT Bank address
滙款銀行地址
80 Raffles Place UOB Plaza 1,
Singapore 048624

Account No.
 
戶號碼

450-301-244-2

(SGD Account)

450-900-500-6
(USD Account)
Bank Swift Code
銀行電滙代碼
UOVBSGSG


Payment Methods

  • Telegraphic Transfer (TT)

  • GIRO
1. Telegraphic Transfer for ALL currency
2. GIRO can only be in Singapore currency
3. Payment will take 2-3 working days

Note: We encourage customer to arrange TT/GIRO transfer in advance to facilitate shipment releasing prcoess to meet the desired date.

Fund Transfer can be done via below mode:

  • F A S T
  • ATM
  • Internet Banking
  • UOB Bank Counter
Approved Payment Slip should contain with below details:
  • Payee name / Beneficiary name
    ORIENT OVERSEAS CONTAINER LINE LTD
  • Vaule date
    same date as shipment releasing process
  • Payment remark
    Bill of Lading or Invoice number

Cheque Payment

 Drop off via

  • UOB Branch Quick Deposit Box

 Bank in / Deposit via

  • UOB Bank Counter
Guideline and Information
1. Cheque Drop off / Bank in/ Deposit
  • Scan Cheque Image -
    front and back (with OOCL bank account number)
  • When (Date) cheque will Drop off/Bank in/Deposit
  • Provide above details to OOCL via email
2. Bank Cheque Deposit Daily cut-off time
    (Monday to Friday)
  • SGD before 1530hrs (3.30pm)
  • USD before 1300hrs (1pm)


Emails

To facilitate quick shipment release, please send us the payment slip and cheque detail once payment successfully complete.
Section and email address as follow:

Customer Service Section
Email address
​Inbound Documentation
​Outbound Documentation
Switch B/L and Outport Release
​Payment Elsewhere
[email protected]
[email protected]


Important note:

  • Customer will need to bear all (if any) bank charges incurred through transfer payment
  • No CASH Payment
  • All payment transaction only via above payment methods.
  • Should any further assistance required please contact us via hotline 64378180
    Local Information