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Payment Procedures
Customer Service Guide

Payment Procedures

Invoice

All shipment Invoice(s) can be obtained through the following channels:
​
“My OOCL Center” Portal

Login "My OOCL Center" Online

http://www.oocl.com/

Invoice can be obtain / download (pdf)

​

EDI
We can handle both the EDIFACT as well as X.12 formats. Please refer to 

http://www.oocl.com/eng/ourservices/eservices/edi/ 

for implementation guides, more information about messages, formats and protocols, and other information to help you get started.


Bank details

​Account Name
帳戶名稱
​ORIENT OVERSEAS CONTAINER LINE LTD ​
​



Bank Account Number

銀行账​户​資料 ​ ​ ​
​Banker Name 
銀行名稱

United Overseas Bank Limited 

大華銀行有限公司
​TT Bank address
滙款銀行地址
​80 Raffles Place UOB Plaza 1,
Singapore 048624

​Account No.
 账
戶號碼

450-301-244-2

(SGD Account)

450-900-500-6
(USD Account)
​Bank Swift Code
銀行電滙代碼
​UOVBSGSG

​
Payment Methods

  • Telegraphic Transfer (TT)

  • GIRO
1. Telegraphic Transfer for ALL currency
2. GIRO can only be in Singapore currency
3. Payment will take 2-3 working days

Note: We encourage customer to arrange TT/GIRO transfer in advance to facilitate shipment releasing prcoess to meet the desired date.

Fund Transfer can be done via below mode:

  • F A S T
  • ATM
  • Internet Banking
  • UOB Bank Counter
​Approved Payment Slip should contain with below details:
  • Payee name / Beneficiary name
    ORIENT OVERSEAS CONTAINER LINE LTD
  • Vaule date
    same date as shipment releasing process
  • Payment remark
    Bill of Lading or Invoice number

Cheque Payment

 Drop off via

  • UOB Branch Quick Deposit Box

 Bank in / Deposit via

  • UOB Bank Counter
Guideline and Information
1. Cheque Drop off / Bank in/ Deposit
  • Scan Cheque Image -
    front and back (with OOCL bank account number)
  • When (Date) cheque will Drop off/Bank in/Deposit
  • Provide above details to OOCL via email
2. Bank Cheque Deposit Daily cut-off time
    (Monday to Friday)
  • SGD before 1530hrs (3.30pm)
  • USD before 1300hrs (1pm)


Emails

To facilitate quick shipment release, please send us the payment slip and cheque detail once payment successfully complete.
Section and email address as follow:

​Customer Service Section
​Email address
​Inbound Documentation
​Outbound Documentation
Switch B/L and Outport Release
​Payment Elsewhere
​[email protected]
[email protected]


Important note:

  • Customer will need to bear all (if any) bank charges incurred through transfer payment
  • No CASH Payment
  • All payment transaction only via above payment methods.
  • Should any further assistance required please contact us via hotline 64378180
    Local Information