Announcement

Empty Container Pick Up Appointment Hotline in Thailand

Dear customers,

We are pleased to introduce you an “empty container pick up appointment“ service. Effective 24 September 2012, by simply calling our dedicated Hotline at 02-6469560, you and/or your trucker will enjoy a smooth and reliable empty container pick up arrangement at our designated depot/ terminal. This new appointment service is created to enhance our service quality for empty container pick up to our valuable customers.

For your easy reference, here are the ways to enjoy our appointment service:

·        Unless “empty container pick up location” is specified in our Booking Acknowledgement (BA), you are required to make appointment for empty container pick up at Bangkok or Laem Chabang by calling our Hotline at 02-6469560;

·        This dedicated Hotline is operated in 24x7 which you can make appointment 24 hours to 5 days prior to empty container pick up;

·        This dedicated Hotline is simple to use. All you need is to input your Booking number, required quantity and then key in your preferred date/ time;

·        System will return you with a reference number and indicate the empty pick up location if the appointment is accepted;

·        Mark down this reference number in the BA and then bring it to the assigned depot/ terminal for empty container pick up at the appointed date/time;

·        You can cancel and/or amend your appointment by quoting the appointment reference number through this Hotline.

Please be reminded if no appointment is arranged, the duration of empty container pick up will be prolonged or even no equipment is available for your shipment. We thank for your cooperation in advance.

Should you have any queries, please feel free to contact our customer service department Bangkok at 02-6469500 or Laem Chabang at 03-8400874