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Customer Advisory

Suspension of Southbound Booking Acceptance - AAA / ASA

Dear Valued Customer,

                  The ongoing industrial action at Australian Ports & Terminals has created significant disruption to OOCL's South East Asia service network. We now have vessels on our AAA1 / AAA2 / ASA services that have been delayed around the Australian coast for 2-3 weeks and this is likely to worsen.

                 The impact we now face is October southbound voyages across AAA1 / AAA2 / ASA will be missed or delay by up to 3 weeks. As such, OOCL must take immediate measures for Weeks 40-42 to stop all southbound booking acceptance ex SEA/ISC/NEA regions either loading or connecting onto the for the following vessels.

This decision will be until further notice, until we have a clearer picture on schedule recovery.

We deeply regret the inconvenience; however, trust customers will understand we must stop booking acceptance in these weeks to avoid serious rollover consequences. 

Northbound & Australian Coastal customers must also be aware of the disruptions that will occur in October due to the delays we are suffering in September. 

Sincerely yours,

Orient Overseas Container Line Ltd