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Charleston,SC
Local Contacts

​​​​​​​​​​​​​​CHARLESTON CUSTOMER SERVICE CENTER

North America Customer Service Handling Structure

Office Address & Office Hours
Contact Information
Support Services
Emergency Contacts After Office Hours
Management Team Contact Information

​
  Office Address                    ​                                           ​  Mailing Address

Charleston Office

OOCL (USA) Inc.
774 South Shelmore Boulevard
Suite 101
Mount Pleasant, SC 29464

Tel: (1) 843 881-2910

Office Hours
Mon - Fri: 08:30 - 17:00 Eastern Time
Documentation Mon - Fri: 08:30 - 20:00 Eastern Time
​​​​​


 ​Charleston/New York Offices

OOCL (USA) Inc.​
774 South Shelmore Boulevard
Suite 101
Mount Pleasant, SC
29464​

 Contact Information

ScopeEmailPhone Number
General Import Inquiries [email protected]​
(1) 888 388-6625
General Export Inquiries [email protected]
Reefer Export Inquiries [email protected]
Project and Oversized Cargo [email protected]

Support Services

Scope Email Phone Number
Export Documentation [email protected] (1) 800 822-6625 ​
​Import Documentation
 ​[email protected]
Rate Inquiries
 USARATE Request (fill form - follow direction from the form) (1) 888 888-6625
Sales Inquiries [email protected]

Emergency Contacts After Office Hours

ScopeKey Contact Mobile/Cell Number
Customer Service ExportVincent Locklear
 (1) 854 276-4720
Customer Service ImportVincent Locklear
(1) 854 276-4720
​Operations​Robert Forbes
​(1) 843 324-8165
​​Documentation
​Tracy Sha
​​(1) 385 434-9662
Emmanuel Leprettre(1) 843 754-5483
Sales
Vincent Delprete(1) 646 526-1173
Human ResourcesVeronica Thompson
(1) 925 984-4752

Management Team Contact Information

ScopeContact NameEmailPhone Number
Customer Service Export
 ​Vincent Locklear
(1) 854 276-4720
​Customer Service Import
​Vincent Locklear[email protected]​
(1) 854 276-4720​
DocumentationEmmanuel Leprettre​
 [email protected](1) 843 971-2743
Operations Robert Forbes [email protected] (1) 843 971-2792
Sales Vincent Delprete [email protected] (1) 801 302-6909
Human ResourcesVeronica Thompson
[email protected]
(1) 925 984-4752

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