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Long Beach, CA
Local Contacts

​​​​​LONG BEACH CUSTOMER SERVICE CENTER

North America Customer Service Handling Structure

Office Address & Office Hours
Contact Information
Support Services
Emergency Contacts After Office Hours
Management Team Contact Information

Office and Mailing Address

Long Beach Office

OOCL (USA) Inc.
111 West Ocean Blvd.
Suite 1700
Long Beach, CA 90802

Tel: (1) 562 499-2600

Office Hours
Mon - Fri : 08:30 : 17:00 Pacific Time

Contact Information

Scope
 Email Phone Number
General Import Inquiries [email protected] (1) 888 388-6625
General Export Inquiries [email protected]
Reefer Export Inquiries [email protected]
Project and Oversized Cargo
 [email protected]
​General Equipment Inquiries
​LGBEQP​@OO​CL.COM
​
Support Services

Scope
 Email
 Phone Number
Export Documentation [email protected] (1) 800 822-6625 ​
​Import Documentation
​[email protected]​
Rate Inquiries
 USARATE Request (Fill form - Follow directions from the form)
 (1) 888 888-6625
Sales Inquiries [email protected]

Emergency Contacts After Office Hours

Scope
 Key Contact Mobile/Cell Number
Customer Service Export ​Donald Dewar
 (1) 562 526-5257
Tamra Smith (1) 562 234-2733
Customer Service Import Louis Feliciano
 (1) 562 229-8365
James Lester
 (1) 562 293-6936
​Documentation
​Tracy Sha
​​​(1) 385 434-9662
​Emmanuel Leprettre
​(1) 843 754-5483
Operations
 Brian Cook
 (1) 562 243-5239
Andre Gapuz
 (1) 562 881-9861
​Alexander Bohun-Chudy​niv
​(1) 562 518-9239​
Sales - Outbound Shiaw Lee
 (1) 562 212-4021
Sales - Inbound Leslee Lynch (1) 562 225-7596

Management Team Contact Information

Scope Contact Name Email Phone Number
Customer Service, Import Louis Feliciano
 [email protected]​
 (1) 562 499-2635
Customer Service, Expo​rt
​Donald Dewar
 [email protected]
​(1) 562 499 ​2618
​Tamra Smith
​[email protected]​
​(1) 562 499 ​2688​
Operations​ Brian Cook [email protected] (1) 562-499-5239
Sales, Outbound Shiaw Lee [email protected] (1) 562 499-2616
Sales, Inbound Leslee Lynch [email protected] (1) 949 646-2539

For information about this page, please contact North America Webmaster [email protected]
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