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Salt Lake City, UT
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​​​​​SALT LAKE CITY OFFICE - North American Headquarters/Integrated Management Service Center

North America Customer Service Handling Structure

Office Address & Office Hours
Contact Information
Support Services
Emergency Contacts After Office Hours
Management Team Contact Information

  Office Address                    ​                                           ​  Mailing Address

Salt Lake City Office

OOCL (USA) Inc.
10913 S River Front Parkway
Suite 200
South Jordan, UT 84095-5641

Tel: (1) 801 302-6625

Office Hours
Mon - Fri : 08:30 - 17:00 Mountain Time
​​​​​


​Salt Lake City/Chicago/Houston Offices

OOCL (USA) Inc.​
10913 S River Front Parkway
Suite 200
South Jordan, UT 84095​

Contact Information

Scope Email Phone Number
General Import Inquiries IMPWEST@OOCL.COM (1) 888 388-6625​
General Export Inquiries
EXPWEST@OOCL.COM
Reefer Export Inquiries REEFERCHI@OOCL.COM
Project and Oversized Cargo NAOOCLPC@OOCL.COM

Support Services

Scope Email Phone Number
Export Documentation
NADOCNE@OOCL.COM
(1) 800 822-6625
Import Documentation
NAGIBQUERY@OOCL.COM
Rate Inquiries USARATE request​ (fill form - follow direction from the form)
(1) 888 888-6625
Sales Inquiries VINCENT.DELPRETE@OOCL.COM

Emergency Contacts After Office Hours​

Scope
Key Contact Mobile/Cell Number
Customer Service Export ​​
Lori Andersen
(1) 847 323-4142​
Darcie Robinson
​(1) 385 253-3244
Customer Service Import Lori Andersen
(1) 847 323-4142​​
​Customer Service Reefer
​Rickey Stephens(1) 385 787-8803
Documentation
Tracy Sha
(1) 385 434-9662
Emmanuel Leprettre
(1) 843 754-5483
Operations​
Michael Andersen
(1) 385 2​55-6509
Sales Vincent Delprete (1) 646 526-1173
Finance Dan Hollingshaus
(1) 801-201-2607
Trade Marvic Chen
(1) 801-231-5905​
Human Resources Veronica Thompson (1) 925 984-4752

Management Team Contact Information

Scope Contact Name Email Phone Number
Customer Service Andrew Donohue andrew.donohue@oocl.com (1) 801 302-6705
Operations​
Syed Khoda
syed.khoda@oocl.com
(1) 801-302-6720​
Sales Vincent Delprete vincent.delprete@oocl.com (1) 801 302-6909
Finance Dan Hollingshaus dan.hollingshaus@oocl.com (1) 801 302-6708
Trade Marvic Chen
marvic.chen@oocl.com
(1) 801 302-6880
Human Resources Veronica Thompson veronica.thompson@oocl.com (1) 801 302-6968

For information about this page, please contact North America Webmaster nainfctr@oocl.com
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