OOCL was honored to be once again included in the winner circle of the 'Ocean Carrier' category, ranked number 3 on the list, achieving an above average score on all five service areas .

For more than a quarter century now, Logistic Management's Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence. To determine the best of the best, LM readers rate carriers and third-party logistics (3PL) companies strictly on the basis of service quality.

And considering the current economy, shrinking freight volumes, shipper pressure on rates, and the list of additional operational challenges carriers and providers are facing today, walking away with a Quest for Quality award in 2009 is a true testament to a company's ability to adapt and stay relevant in what may be the most difficult operating environment since the Great Depression. This year, Logistics Management obtained 6,485 votes from their reader population.

From January through May of this year, LM and Reed Research Group surveyed readers who are qualified buyers of logistics and transportation services. In order to be a "winner," a company had to receive at least 5 percent of the category vote. The result of this overall effort is a crystal clear look at not only the overall winner in any given category, but a broad list of companies that finished well above the average. Here's how we do it.

Transportation service providers are rated on LM's five key criteria: On-time Performance, Value, Customer Service, Information Technology, and Equipment & Operations. Due to the nature of services offered by third-party players, a different set of criteria is used to judge this category.

The Quest for Quality Awards Dinner is one of the most anticipated evenings on the logistics and supply chain yearly calendar. This year's event took place on Wednesday, September 23rd, at the at the Intercontinental Hotel, Seville Ballroom, Chicago, Ill.