​​​​OOCL's Real Time Release platform is an online payment portal that facilitates the demurrage payments for all import shipments moving through the Baltimore, Boston, Charleston, Miami, New Jersey, New York, Norfolk, Savannah and Tampa Terminals. This user-friendly tool provides easy navigation and simply requires a bill of lading number or a container number to start the process.

Real Time Release's web-based platform additional features include:

• Online import demurrage query​
  
• Demurrage calculation and payment submission​
  
• Instant payment confirmation and cargo release
• Easy access to online payment records
  

To access the tool, please visit this link: https://rtr.home.oocl.com​.​

For a comprehensive overview of the platform, please download the User Guide file.

To read our frequently asked questions, please download the FAQ file.

For questions on how to navigate through the online platform, please contact e-commerce at [email protected].

For other additional questions regarding payment and demurrage charges while using Real Time Release, please contact IMPEAS​[email protected].

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