Customer Advisory: Freight Cashier Delivery Address
Effective immediately, we have updated the mailing addresses for the handling of original bill of lading and checks sent via mail to OOCL, please ensure to send it to the respective addresses below to avoid being returned to sender.
For the states of Arizona, California (South), Nevada (Counties of Clark, Esmeralda, and Nye), Mexico (Cross border cities of Tijuana and Mexicali), please send mail to:
OOCL (USA) Inc.
111 West Ocean Blvd.
Suite 1700
Long Beach, CA
90802
For the states of Alaska, Arkansas, (Northern) California, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, (Northern) Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, (Western) Tennessee, West Virginia, Wisconsin, and Wyoming, please send mail to:
OOCL (USA) Inc.
10913 S River Front Parkway
Suite 200
South Jordan, UT
84095
For the states of Alabama, Connecticut, Delaware, (Eastern) Tennessee, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, and Virginia, please send mail to:
OOCL (USA) Inc.
774 South Shelmore Boulevard
Suite 101
Mount Pleasant, SC
29464
For Canadian customers (Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Quebec, Alberta, British Columbia, Saskatchewan), please send mail to:
OOCL (Canada) Inc.
703 Evans Avenue, Suite 300
Toronto, ON, Canada
M9C 5E9
We understand that there may be some checks or original bill of ladings already in-transit. In the interim, these exceptions will continue to be processed until November 1, 2022. After this grace period, checks and original bill of ladings either in-transit or mistakenly sent to the previous address, may be returned to sender.
In order to ensure that there are no delays on processing checks received, we encourage all of our customers to utilize the Electronic Funds Transfer option as outlined here.
Thank you for your attention to this matter. If further information or assistance is required, please contact our customer service team at (888) 388-6625.
