Import Procdures
Arrival Notice
Arrival Notices will be sent to customers 1-2 days before vessel arrival at port.
For arrangement to receive arrival notice through
My OOCL Center, please refer more information to:
OOCL - Arrival Notice
Electronic Delivery Order (eDO)
Delivery Order (eDO) will be released upon the submission of:
a) payment of outstanding charges including Detention and Demurrage (Please refer to
http://www.oocl.com/vietnam/eng/localinformation/ddfreetime/
b) submission of relevant IB documentation 
CONG VAN XAC NHAN DIA CHI eMAIL CONG TY NHAN AN EDO.docx
and send eD/O request to email address: ibcounterhcm@oocl.com (HCM Office) & hphccsv@oocl.com (HPH office)
c) duly endorsed Original Bill of Lading as below guides; or a proof of identity if a Sea Waybill
ENDORSEMENT IS REQUESTED
| Type of OBL | SHIPPER | BANK | CONSIGNEE | BENEFICIARY | REMARKS |
| Straight Consignment | N | N | Y | | |
| To Order | Y | N | Y | | |
| To Order of Bank | N | Y | Y | Y | Bank is consignee; Beneficiary is endorsed by bank showed on consignee
|
d) Equipment Deposit: Applied for some special situations as below mentions in "Secirity Deposit". The amount should be settled before D/O exchanged
| Equipment Type | Commodity | Security Deposit |
| General Cargo Container | All | VND20,000,000/ cont. applied for:
- Cargo t/s to other ports (within VN- HPH/HAC/DNG/QUI) arranged by consignee;
- Customer request empty unit returned to other port outside the original destination (subject to OOCL's approval) |
| General Cargo Container | All | VND20,000,000/20' & VND40,000,000/40' applied for Cross-border business (i.e. Vietnam – Cambodia and Vietnam – China) arranged by consignee under their own cost & risk. |
| Refrigerated Cargo Container | All | VND150,000,000/applied for Cross-border business (i.e. Vietnam – Cambodia and Vietnam – China, etc.) arranged by consignee under their own cost & risk.
|
Equipment Deposit for Inbound shipment to Da Nang Port & Quy Nhon Port
| Equipment Size/Type | DC (VND) | RF (VND) | AW (VND) |
| 20' | 1,000,000 | 5,000,000 | 5,000,000 |
40'
| 2,000,000 | 8,000,000 | 10,000,000 |
| 45' | 2,000,000 | Nil | 10,000,000
|
Guides for online services:
a) eFORM: Please download from OOCL - e-Forms
b) How to check IB shipments GUIDES TO CHECK INBOUND SHIPMENT ON SITE-NEW.pdf
c) eTax invoice, please reference toE-tax Invoice guiedline-OOCL.docx
d) Guidelines of eDO declared on ePort (HUONG DAN KHAI D/O TREN ePORT) Huong dan khai eport - OVCL.docx
e) Huong dan khai ten consignee tren ePort HUONG DAN KHAI TEN CONSIGNEE TREN ePORT.docx
Merchant Haulage Arrangement
a) Please access
My OOCL Center and submit service request as infromation herewith OOCL - Service Request; or
b) Send email to
MANIFESTHCM@OOCL.COM for such arrangement.
