​Ho Chi Minh City, December 26, 2025

CUSTOMER ADVISORY
Subject: Operation on New Year Date & Tet Holidays 2026

Dear all esteemed Customers, 

In light of the coming New Year 2026 & Tet Holidays, we would like to announce our offices’ operation & contact information as follows:

1. Offices’ Operation:
All OOCL’s offices in Vietnam will be closed for holidays during the below mentioned time: 
-    1st January 2026 - New Year Date
-    From 16th to 20th February 2026 (inclusive) for Tet Holidays in Vietnam.

2. Contact points: 
-    For customer service, please send your requirements to our functional teams as below information:

-    For terminal & equipment issues, please contact our Operation team as below information:

Or you can check more our local contact updated on our local site herewith https://www.oocl.com/vietnam/eng/localinformation/localcontacts/Pages/default.aspx?site=vietnam&lang=eng

-    For cargo release overseas without interruption due to banks’ closure (VietnameseTet Holidays),  you are recomended to pay all charges before 14 February 2026 for your arrived shipments or their arrival during the duration of 14 to 22 February 2026.

3. Policy of free time (Quay Rent & Demurrage + Detention): you are recommended to contact your sales in charge to have more information.
 
Take this chance, we would like to express our great thanks for your support & cooperation so far. 

Happy New Year - 2026

Sincerely yours,
OOCL (Vietnam) Co., Ltd.