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Local Contacts
Local Contacts


Office Address & Office Hour

Customer Service & Sales Contact Information

Emergency Contacts After Office Hours

Management Team Contact Information


Office Address :

Manila Office

11th Floor, Two-Ecom Centre-Tower B, Bayshore Ave. Mall of Asia Complex, Pasay City 1300, Philippines
Tel: (632) 5548000; (632) 5548079; (632) 5548080


Office Hours

Mon – Fri : 08:30 – 17:30

Note : Counter Processing is until 16:30 only

Cebu Office

2/F Carlos Perez Building,
A.C. Cortez Avenue, Mandaue City
Cebu, Philippines
Tel: (6332) 3440578; (6332) 3437594


Office Hours

Mon – Fri : 08:30 – 17: 30

Davao Office

Unit 105, 1st Floor , Topaz Tower (IT Bldg 3)
Damosa IT Park, J.P. Laurel Avenue
Lanang, Davao City, Philippine 8000 
Tel: (6382) 2853383; 
(6382) 2852871; 
(6382) 2853384

Office Hours

Mon – Fri : 08:30 – 17:30



Customer Service & Sales Contact Information :

Customer Service Contacts

Location

Scope

Email

Phone Number

Manila

Outbound

Booking

opibkgcsv@oocl.com

(632)5548037

Bill of Lading/Invoice (Non-credit accounts) and Shipping Instruction Submission

mnlobdoc@oocl.com

(632)5548022
(632)5548021

Invoice request (Credit accounts)

moneth.ilao@oocl.com
mnlfin01@oocl.com

(632)5548093
(632)5548096

Inbound

General Import Inquiry

opiibdoc@oocl.com

(632)5548038

Invoice request (Credit accounts)

moneth.ilao@oocl.com
mnlfin01@oocl.com

(632)5548093
(632)5548096

Cebu

Outbound and Inbound

Booking and Shipping Instruction Submission

cebbkg@oocl.com

(6332)3440578
(6332)3437594

Davao

Outbound and Inbound

Booking and Shipping Instruction Submission

dvobkg@oocl.com

(632)5548037

 

Sales Contacts

Location

Scope

Contact Name

Email

Phone Number

 Manila

ALL TRADES

Ron Bryan Balarias

Marco Joseph Yambot

OPIMS@oocl.com

(632) 554-8080

Cebu

ALL

Marco Joseph Yambot

marco.joseph.yambot@oocl.com

(632) 5548047

Davao

ALL

Marco Joseph Yambot

marco.joseph.yambot@oocl.com

(632) 5548047

 









Emergency  Contacts After Office Hours:

Mon - Fri : 17:30 - 23:00


Sat : 12:30 - 23:00


Sun & Holidays: 09:00 - 23:00

Location

Scope

Phone Number

Manila

Outbound Customer Service

(63-917)8395024
(63-917)8633081
(63-917)8630698

Inbound Customer Service

(63-917)8317907
(63-917)8395019

Operations/Equipment

(63-917)8395002

Cebu

Customer Service/Operations/Equipment

(63-917)8388952
(63-917)5267061

Davao

Customer Service/Operations/Equipment

(63-917)5267061
(63-917)8169159



Management Team Contact Information :

Location

Scope

Contact Name

Email

Phone Number

Manila

Customer Service

Michelle Santos

michelle.santos@oocl.com

(632) – 554-8080

Operations

Leah Ramos

leah.ramos@oocl.com

Financial Control

Claire Suvissor-Pancho

claire.suvissor-pancho@oocl.com

Cebu

ALL

Marco Joseph Yambot

marco.joseph.yambot@oocl.com

(632) - 5548047

Davao

ALL

Marco Joseph Yambot

marco.joseph.yambot@oocl.com

(632) - 5548047

 

Operations Contact Details :

Type of Inquiry

Inquiry Hours

Operations Contact Details

Email Address

Contact number

24/7 Container Pre-advise (Manila North Harbour & Manila South Harbour)

24/7

ooclmict@oocl.com

632-5548053 09286914151

Container Empty Returns

24/7

ooclmict@oocl.com

632-5548053

Arrastre Payment & Export Declaration Submission

24/7

ooclmict@oocl.com

632-5548053

Delivery Order / Webtrack Concerns -  Manila South Harbour

Mon. to Fri.  (0830H to 1730H)

ooclmict@oocl.com

632-5548056

Delivery Order / Web Container Release Order (CRO) Concerns - Manila North Harbour

Mon. to Fri. (0830H
to 1730H)

ooclmict@oocl.com

632-5548054

 

  

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