Office Address

Manila Office 5th Flr., Dy International Building 1650 San Marcelino cor. Gen. Malvar Sts. Malate, Manila, Philippines Tel. No.: (632) 5548079; (632) 5548080   Office Hours Mon – Fri : 08:30 – 17:30   Note : Counter Processing is until 16:30 only	Cebu Office 2/F Carlos Perez Building, A.C. Cortez Avenue, Mandaue City Cebu, Philippines Tel: (6332) 3437593; (6332) 3437594   Office Hours Mon – Fri : 08:30 – 17: 30
Davao Unit 206-A 2/F Bajada Plaza Bldg. J.P. Laurel Ave., Bajada, Davao City 8000 Tel: (6382) 2279636   Office Hours Mon – Fri : 08:30 – 17:30

 

Customer Service & Sales Contact Information

Customer Service Contacts
Location	Scope		Email	Phone Number
Manila	Outbound	Booking and Shipping Instruction Submission	opibkgcsv@oocl.com	(632)5548000
		Bill of Lading/Invoice (Non-credit accounts)	mnlobdoc@oocl.com	(632)5548021; (632)5548137;(632)5548003
		Invoice request (Credit accounts)	glorily.jacinto@oocl.com; mnlfin01@oocl.com	(632)5548095;(632)5548096
	Inbound	General Import Inquiry	opiibdoc@oocl.com	(632)5548000
		Invoice request (Credit accounts)	glorily.jacinto@oocl.com; mnlfin01@oocl.com	(632)5548095;(632)5548096
Cebu	Outbound and Inbound	Booking and Shipping Instruction Submission	cebbkg@oocl.com	(6332)3437593 and (6332) 3437594
Davao	Outbound and Inbound	Booking and Shipping Instruction Submission	dvobkg@oocl.com	(6382) 2279636

 

Sales Contacts
Location	Scope	Contact Name	Email	Phone Number
Manila	Intra-Asia and Reefer	Victor Magno	victor.magno@oocl.com	(632) 5776359
Manila	USA and Canada	Leah Ramos	leah.ramos@oocl.com	(632) 5776353
Manila	Australia and Europe	Justine Maria Montelibano-Tajonera	justine.maria.montelibano-tajonera@oocl.com	(632) 5776356
Cebu	ALL	John Michael Ilagan	john.michael.ilagan@oocl.com	(6332) 3437593
Davao	ALL	Eunice Marie Garte	eunice.marie.garte@oocl.com	(6382) 2210217

Emergency Contacts After Office Hours:

Mon - Fri           : 17:30 - 23:00 Sat                    : 12:30 - 23:00 Sun & Holidays : 09:00 - 23:00
Location	Scope	Phone Number
Manila	Outbound Customer Service	(63-917)8395024; (63-917)8633081; (63-917)8630698
Manila	Inbound Customer Service	(63-917)8317907; (63-917)8395019
Manila	Operations/Equipment	(63-917)816-9150; (63-917)8395002; (63-917)8197744
Cebu	Customer Service/Operations/Equipment	(63-917)8395017; (63-917)6217465
Davao	Customer Service/Operations/Equipment	(63-917)5377676; (63-917)8169159

 

Management Team Contact Information: 

Location	Scope	Contact Name	Email	Phone Number
Manila	Customer Service	Liza De Leon	liza.de.leon@oocl.com	(632) – 554-8080
Manila	Operations	Nestor Gimenez	nestor.gimenez@oocl.com	(632) – 554-8080
Manila	Finance	Wilfredo Hans	wilfredo.hans@oocl.com	(632) – 554-8080
Cebu	ALL	John Michael Ilagan	john.michael.ilagan@oocl.com	(6332) - 343-7593
Davao	ALL	Eunice Marie Garte	eunice.marie.garte@oocl.com	(6382) - 221-0217