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Charleston,SC
Local Contacts

​​​​​​​​​​​​​CHARLESTON CUSTOMER SERVICE CENTER

North America Customer Service Handling Structure

Office Address & Office Hours
Contact Information
Support Services
Emergency Contacts After Office Hours
Management Team Contact Information

​
  Office Address                    ​                                           ​  Mailing Address

Charleston Office

OOCL (USA) Inc.
774 South Shelmore Boulevard
Suite 101
Mount Pleasant, SC 29464

Tel: (1) 843 881-2910

Office Hours
Mon - Fri: 08:30 - 17:00 Eastern Time
Documentation Mon - Fri: 08:30 - 20:00 Eastern Time
​​​​​


 ​Charleston/New York Offices

OOCL (USA) Inc.​
774 South Shelmore Boulevard
Suite 101
Mount Pleasant, SC
29464​

 Contact Information

ScopeEmailPhone Number
General Import Inquiries IMPEAST@OOCL.COM​
(1) 888 388-6625
General Export Inquiries EXPEAST@OOCL.COM
Reefer Export Inquiries REEFERCHI@OOCL.COM
Project and Oversized Cargo NAOOCLPC@OOCL.COM

Support Services

Scope Email Phone Number
Export Documentation NADOCNE@OOCL.COM (1) 800 822-6625 ​
​Import Documentation
 ​NAGIBQUERY@OOCL.COM
Rate Inquiries
 USARATE Request (fill form - follow direction from the form) (1) 888 888-6625
Sales Inquiries VINCENT.DELPRETE@OOCL.COM

Emergency Contacts After Office Hours

ScopeKey Contact Mobile/Cell Number
Customer Service Export Wilson Baker
 (1) 843 971-2758
Customer Service ImportWilson Baker
(1) 843 971-2758
​Operations​Robert Forbes
​(1) 843 324-8165
​​Documentation
​Tracy Sha
​​(1) 385 434-9662
Emmanuel Leprettre(1) 843 754-5483
Sales
Vincent Delprete(1) 646 526-1173
Human ResourcesMargie Hardwick(1) 843 367-8952

Management Team Contact Information

ScopeContact NameEmailPhone Number
Customer Service Export
 ​Wilson Baker
​(1) 843 971-2758​
​Customer Service Import
​Wilson Baker wilson.baker@oocl.com​​​​
​(1) 843 971-2758​
DocumentationEmmanuel Leprettre​
 emmanuel.leprettre@oocl.com(1) 843 971-2743
Operations Robert Forbes robert.forbes@oocl.com (1) 843 971-2792
Sales Vincent Delprete vincent.delprete@oocl.com (1) 801 302-6909
Human ResourcesMargie Hardwick margie.hardwick@oocl.com (1) 843 971-2741

For information about this page, please contact North America Webmaster nainfctr@oocl.com

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