Export Process
Place a Booking
Customer can place bookings with us through the following channels:
1. Online booking via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/).
Booking Acknowledgement will be sent within 4 Hours.
You need to register before making the first booking. Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf.
For detail, please refer to
http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm
2. EDI Booking:
Booking Acknowledgement will be sent within 4 Hours.
3. Email Booking:
Booking Acknowledgement will be sent within 5 Hours.
Please fill in the Booking Advice form and email the form to [email protected] and [email protected].
For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.
For Booking general enquiries, please enquire via:
My OOCL Centre http://www.oocl.com/ or
OOCL Mobile http://m.oocl.com/ or
CargoSmart http://www.cargosmart/
Any other information not available from above 3 channels, please contact our Customer Service: http://www.oocl.com/cambodia/eng/localinformation/localcontacts/
Export Documentation
Shipping Instruction (SI). Please submit SI to us before the SI Cutoff as per below schedule :
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Cargo destined to:
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SI Cutoff:
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Monday at 17:00hr, any late SI after this time will be subject to AAM charge usd40/bl.
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United States
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Canada
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Intra Asia (except China)
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2 working day after ETD
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Middle East / Subcontinent
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Australia / New Zealand
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2 working day after ETD
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Europe
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2 working days after ETD
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Customer can submit SI to us through the following channels:
1. SI via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/).
Draft B/L will be available within 6 working hours upon receipt of complete SI.
2. SI via EDI
Draft B/L will be available within 6 working hours upon receipt of complete SI
We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
3. SI via eMail
Please fill in the SI Template form :
and email the form to [email protected] and [email protected] .
Draft B/L will be available within 1 working day upon receipt of complete SI.
Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)
For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.
For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.
You may obtain OB/Ls or Sea Waybill by:
On-Line Download through My OOCL Center (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)
OOCL Counter Offices http://www.oocl.com/cambodia/eng/localinformation/localcontacts/
