Export Process
Place a Booking
Customer can place bookings with us through the following channels:
1. Online booking via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/).
Booking Acknowledgement will be sent within 2 Hours
You need to register before making the first booking. Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf.
For detail, please refer to
http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm
2. EDI Booking
Booking Acknowledgement will be sent within 2 Hours
We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
3. Email Booking
Bookings via email are not accepted except in case of emergency.
Booking Acknowledgement will be sent within 4 Hours
Booking request to be sent to:
[email protected] for Mumbai
[email protected] for Delhi
[email protected] for Mundra
[email protected] for Kolkata
[email protected] for Chennai
[email protected] for Tuticorin
For reefer, dangerous goods, shipper owned containers, additional forms are required. Please fill in the appropriate forms and upload to us via the Shipment Folder in My OOCL Center.
For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.
For additional forms, please visit:
http://www.oocl.com/india/eng/localinformation/eforms/
For Booking general enquiries, please enquire via:
My OOCL Centre http://www.oocl.com/ or
CargoSmart http://www.cargosmart/
Any other information not available from above 3 channels, please contact our Customer Service: http://www.oocl.com/india/eng/localinformation/localcontacts/
Export Documentation
Shipping Instruction (SI). Please submit SI to us before the SI Cutoff as per below schedule (please provide link if any):
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Cargo destined to:
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SI Cutoff:
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China
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24 hours before vessel ETA (Please refer to Booking Acknowledgement for the latest SI Cutoff time)
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United States
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Canada
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Intra Asia (except China)
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2 working day before ETD
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Middle East / Subcontinent
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Australia / New Zealand
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2 working day before ETD
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Europe
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2 working days after ETD
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Customer can submit SI to us through the following channels:
1. SI via My OOCL Centre (http://www.oocl.com/) or CargoSmart (http://www.cargosmart.com/).
Draft B/L will be available within 8 working hours upon receipt of complete/ Correct SI.
2. SI via EDI
Draft B/L will be available within 7 working hours upon receipt of complete SI
We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
3. SI via e-Mail
Please fill in the SI Template form (http://www.oocl.com/india/eng/localinformation/eforms/) and email the form to [email protected]
Draft B/L will be available within 24 hours upon receipt of complete/ Correct SI
Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)
For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.
For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.
You may obtain OB/Ls or Sea Waybill by:
On-Line Download through My OOCL Center (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)
OOCL Counter Offices (http://www.oocl.com/india/eng/localinformation/localcontacts/)
4. Japan’s 24 hour Advanced Manifest Regulation Update
While submitting SI for POD Japan or T/s via Japan, Please check & follow guidelines provided in below link for smooth clearance at destination.
http://www.oocl.com/india/eng/localinformation/localnews/2014/Pages/jp24update24012014.aspx?site=india&lang=eng
