Export Procedures

Place a Booking

Customer can place bookings with us through the following channels:

1.    Online booking via My OOCL Centre (www.oocl.com) or CargoSmart (www.cargosmart.com). 

Booking Acknowledgement will be sent within 2 Hours

You need to register before making the first booking.  Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf.   

For detail, please refer to

http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm  

2.    EDI Booking

Booking Acknowledgement will be sent within 2 Hours 

We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

3.    Email Booking

Booking Acknowledgement will be sent within 4 Hours

Please fill in the Booking Order form (http://www.oocl.com/indonesia/eng/localinformation/eforms/) and email the form to [email protected]

For reefer, dangerous goods, shipper owned containers, additional forms are required.  Please fill in the appropriate forms and upload to us via the Shipment Folder in My OOCL Center. 

For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.

For additional forms, please visit:

http://www.oocl.com/indonesia/eng/localinformation/eforms/

For Booking general enquiries, please enquire via:

My OOCL Centre http://www.oocl.com or

OOCL Mobile http://m.oocl.com or

CargoSmart http://www.CargoSmart

Any other information not available from above 3 channels, please contact our Customer Service: http://www.oocl.com/indonesia/eng/localinformation/localcontacts/  

Export Documentation

Shipping Instruction (SI).  Please submit SI to us before the SI Cutoff as per below schedule (please provide link if any):

Customer can submit SI to us through the following channels: 

1. SI via My OOCL Centre (www.oocl.com) or CargoSmart (www.cargosmart.com). 

Draft B/L will be available within 6 working hours upon receipt of complete SI.

2. SI via EDI

Draft B/L will be available within 6 working hours upon receipt of complete SI

We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

3. SI via eMail

Please fill in the SI Template form (http://www.oocl.com/indonesia/eng/localinformation/eforms/) and email the form to [email protected]

Draft B/L will be available within 24 hours upon receipt of complete SI

Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)

For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.

For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.

You may obtain OB/Ls or Sea Waybill by:

·         On-Line Download through My OOCL Center (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)

·         OOCL Counter Offices (http://www.oocl.com/indonesia/eng/localinformation/localcontacts/)