Payment Process

Invoice

Please obtain Original Invoice as well as Copy Invoice through any of the following channels:

1.    Online Invoice
Download via “My OOCL Centre” (www.oocl.com).

2.    EDI Invoice
For those customer who has EDI link with OOCL

We can handle both the EDIFACT as well as X.12 formats.  Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/  for implementation guides, more information about messages, formats and protocols, and other information to help you get started. 

3.    Email Invoice
Please email to our customer service representative for the service. 

[email protected]  - Export from Port Klang, and East Malaysia
[email protected] – Export from Johor Bahru
[email protected] – Export from Penang

Payment Method

OOCL aims to give the most convenient and fastest way to our customers in doing business with us. Here are the payment options for settlement of shipment’s charges:

1. Bank-In Deposit
Direct Bank-in Cash or Cheque to the exact amount of freight/charges that you owe us at the nearest HSBC branch.

2. Crossed Cheque by post 
All cheque must be crossed and drawn to the order “ORIENT OVERSEAS CONTAINER LINE LIMITED” and indicate the related B/L numbers on the back of the cheque before mail it directly to our nearest branch (http://www.oocl.com/malaysia/eng/localinformation/localcontacts/).  In order to accelerate the adoption of electronic payment and to save the printing, sorting, transporting, storing, safeguarding and mailing costs at both ends, a Cheque Processing Fee (CPC) of RM 10 is now applicable to all paper cheque presented to OOCL's offices with effect from 1st April 2012.  Please click here for CPC annoucement.


3. On-line Banking Service
You can remit to us by telegraphic transfer (T/T) or Interbank GIRO (IBG) to our designated bank accounts directly using online at anytime anywhere. Please contact your bank to activate on-line banking service.

For option 1 & 3 - after payment, please simply email the Bank’s Deposit Slip or Screen Shot of the transaction receipt to the following e-mail address :

• Payment for Export Documents - e-mail address: [email protected] 
• Payment for Import Documents - e-mail address: [email protected]

For shipment requires exchange of original Bill of Lading (B/L) at our counter offices, please present your payment or the Bank’s Deposit Slip with relevant documents for authentication purposes.

Bank Account Information:
• Cheque Payable to : Orient Overseas Container Line Limited
• Bank Account No. :