OOCL Operations Update due to COVID-19 as of March 23, 2020
23 March 2020
Dear Valued Customer(s),
OOCL Operations Update due to COVID-19 as of March 23, 2020
With reference to the implementation guidelines on the Enhanced Community Quarantine and the Stringent Social Distancing Measures over the entire Luzon by the Philippine government dated March 16, 2020, OOCL will take safety measures to protect its employees, customers and stakeholders. We will continue to deliver committed service to our customers remotely. While our employees are now working at home starting March 17 until further notice. Working hours will remain Monday to Friday from 8:30AM to 5:30PM.
For operations concerns, kindly refer to the following.
- For submission of export declaration documents, scanned copy of original documents can be sent to email address [email protected]. Once COVID-19 quarantine period is over, please submit original documents the soonest time possible in the office.
- For terminal operations update (both Manila North Harbour and Manila South Harbour), we will continue to forward latest advisories as soon as we received updates from these terminals.
- For container depot, operations still ongoing on skeletal force. The schedule details shown in below table.
| Name | Address | Operating Hours | Contact Person | Contact Number |
| Transocean - CY7 / CY1 | Tawilis Street, Dagat-dagatan Avenue Extension, Caloocan City | Mon-Sat: 24HRS / Sun: Close | Daisy / Shah | 8288-2988 |
| Transocean - Cabuyao | Pulo Road, Cabuyao, Laguna | Mon-Sat: 0800H-1700H | Danilo Dote | 0943-130-8155 |
| IRS - Navotas | Lot 31-33 Phase II Area 5, Dagat-Dagatan, Navotas City | Mon-Sat: 0800H-1700H | Peale Tabungcol | 8351-4613 |
| Name | Address | Operating Hours | Contact Person | Contact Number |
| IRS - Cavite (Bacao & Enlin) | EPZA Compound, Rosario, Cavite | Mon-Sun: 24HRS | Adrian Rosel | 0916-437-0484 |
| Laguna Gateway Inland Container Terminal | LGICT Compound, Old National Highway, Bgy. San Cristobal, Calamba City | Mon-Sun: 24HRS | Dale Tan | (049) 8559-4411 |
Notes:
1. Truck ban in C3 and R10 road is already lifted as of March 19, 2020
2. Transocean CY1 and CY7 will be closed during Sunday due to low volume of pull out and return and preserve manpower. Please advise if you intended pull out so we can advise depot.
- Operations entry point contacts
| Location | Scope | Mobile Number/ Email address | Contact Person |
Manila | Operations (vessel and terminal concerns) | 09178395002/ [email protected] | Joel Zarate |
| Operations (equipment and depot concerns) | 09171532786/ [email protected] | Jeffrey Gutierrez |
Terminal Checker - 24/7 Pre-advise (both MICT and South Harbour) | 09123916215/ [email protected] | See below table |
Contact |
Scope | Schedule from March 23 to 29, 2020 |
Remarks |
| Tasks |
| Import Releasing - e-DO | Export Pre- Advise | Recon | Manifest Printing & Tagging | Check Releasing for OLPI Vendors | Container Monitoring |
| Hilario Antonio | Supervisor | | | | X | X | | Back-up for Import Releasing/ Export Pre-Advise/ Stamping & sorting of inward & outward manifest / Receiving of OBL |
| Alfred Castaneda | Recon | | | X | | | | In-house Feeders - PHF & PHF2 |
| Jay R De Ramos | Recon | X | | X | | | | Back-up for Import Releasing/ Export Pre-Advise |
| Arvin Alimurung | Recon | | | X | | | | Recon for Public Feeders. Back-up for Import Releasing/ Export Pre-Advise |
Contact |
Scope | Schedule from March 23 to 29, 2020 |
Remarks |
| Tasks |
| Import Releasing - e-DO | Export Pre- Advise | Recon | Manifest Printing & Tagging | Check Releasing for OLPI Vendors | Container Monitoring |
| Edel Dangan | Pre-advise | | X | | | | | Day Shift |
| Carlo Siva | Pre-advise | | X | | | | | Night Shift TTHS |
| Alden Galvado | Pre-advise | | X | | | | | Night Shift MWF |
| Michael Trinidad | Import Releasing | X | | | | | | |
| Derwin Villaflores | Container Monitoring | | | | | | X | |
| Gabrielle Garde | Container Monitoring | | | | | | X | |
Thank you very much for patronizing OOCL!
Respectfully Yours,
Customer Service Department
OOCL (Philippines), Inc.
(This is an electronic letter. No signature is required)
