OOCL Schedule due to COVID-19 as of March 17, 2020
17 March 2020
Dear Valued Customer(s),
OOCL Schedule due to COVID-19 as of March 17, 2020
With reference to the implementation guidelines on the Enhanced Community Quarantine and the Stringent Social Distancing Measures over the entire Luzon by the Philippine government dated March 16, 2020, OOCL will take safety measures to protect its employees, customers and stakeholders. We will continue to deliver committed service to our customers remotely. While our employees are now working at home starting today until further notice. Working hours will remain Monday to Friday from 8:30AM to 5:30PM.
In case you have some inquiries or need further assistance, you may reach us through the following contact numbers and emails.
I. Customer Service Contacts
Note: Copy furnish Ebony Cano (email address: [email protected] / Mobile number: 09178395024)
II. Sales Contact
Note: Copy furnish Denise Tolentino (email address: [email protected] / Mobile number: 09175377676)
III. Operations Contacts
| Location | Scope | Mobile Number/ Email address | Contact Person |
Manila | Operations (vessel and terminal concerns) | 09178395002/ [email protected] | Joel Zarate |
| Operations (equipment and depot concerns) | 09171532786/ [email protected] |
|
Terminal Checker - 24/7 Pre-advise (both MICT and South Harbour) | 09123916215/ [email protected] |
|
Thank you very much for patronizing OOCL!
Respectfully Yours,
Customer Service Department
OOCL (Philippines), Inc.
(This is an electronic letter. No signature is required)
