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Import Procedures
Customer Service Guide

Import Process

 

Arrival Notice

Arrival Notices will be sent to customer in 2 days before vessel arrival at port of Saint-Petersburg

For arrangement to receive arrival notice through My OOCL Center, please refer to: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Arrival+Notice.htm

 

Telex-release checking

Please input BL number without prefix and click SEARCH, then check the line Original B/L Received by Carrier

Held – no telex-release

Cleared – telex-release

N.A. (Under SeaWayBill) – sea waybill

 

Documentation releases

Documentation for Customs formalities can be released to Forwarding Company under the following conditions:

a)      Valid Forwarding contract between OOCL Russia Ltd. and Forwarding Company.

b)      Duly endorsed Original Bill of Lading, if applicable

c)      Letter of Attorney from consignee per B/L for the Forwarding Company.

d)     Lack of outstanding debts of the Forwarding Company.

Please find the instruction to request for nomination


How to request nomination


Cargo releases

Please find the instruction for request for release


How to request a release-order...


Payment of all outstanding charges including Detention and Demurrage

Please refer to http://www.oocl.com/russia/eng/localinformation/ddfreetime/

 

Inbound Booking placement


AET:

  • Pls fill in booking form ( Bkg form AET )
  • Pls send booking form to [email protected]
  • For dangerous goods MSDS and DGD must be provided (cargo will be accepted only after receipt of all necessary confirmations)
  • You will get contacts of OOCL at Port of Loading (POL) and recommended ocean vessels for your booking. This information must be forwarded to your booking party (shipper\forwarder) at POL to avoid incorrect booking placing*.

Important! According to booking arrangement rules for shipments ex Asian ports, booking must be arranged by shipper or\and his forwarder via Port of Loading.

  • Shipper or local forwarder have to place booking by themselves. Booking can be arranged by different ways:
  • Via My OOCL Centre on-line, registration required
  • Via e-mail (manually) – shipper might be charged with extra fee for manual booking submission, subject to check with OOCL POL
  • Via EDI system (between Shipper or his forwarder and OOCL)
  • While arranging booking shipper or\and his forwarder must indicate your company agreement number with OOCL (AB,SQ,FW)
  • If you require particular terminal at destination, shipper and\or his forwarder must indicate one of the below terminal or exact Port of Discharge (POD) while booking arrangement.
  • If Shipper and\or his forwarder will show wrong discharge terminal, POD, then extra fee might be applied, subject to check with POL\POD customer service)
  • For example, Saint-Petersburg terminals codes:
  • SSB01 - First Container Terminal
  • SSB02 - Fish Port
  • SSB03 - JSC Container Terminal Saint Petersburg
  • SSB04 - Petrolesport
  • ULU01 - Ust – Luga
  • According to OOCL booking acceptance policy\rule, booking is accepted by POL only after shipper\forwarder completed all arrangement procedures and formalities and booking is approved in system.

 

! Important information !

Booking must be arranged by shipper or\and his forwarder not later, than 11-12 days before vessel ETD from POL.

This is in due to that approximately 10 days before vessel ETD (accurate date is the “space cut off date") acceptance of new bookings and space release for the vessel are being stopped.

After space cut off date it is quite difficult to get space confirmation for booking.

 

* incorrect booking placing

We have multiple ocean services from Asian Ports to Europe, but not all of them can be used for shipments to Russia.

If you want to receive every week our schedule with ocean services which can be used (include space cut off dates) – please contact with [email protected]

 

Vessel schedule/ETD from POL and cy-cut off's dates can be found on our website www.oocl.com using “Sailing Schedule". Please note, that for FND Saint Petersburg you should write “Sankt Peterburg"

 

You can also get more information about OOCL schedule & services using below link:

http://www.oocl.com/eng/ourservices/serviceroutes/aet/Pages/default.aspx

 

 

IET:

For manual booking placement:

  • Pls fill in booking form ( Bkg form IET )
  • It is obligatory in the application to indicate who is responsible for customs documents (EX, Z-number, PortBase / APCS upload and etc.) and VGM submission
  • For dangerous goods MSDS and DGD must be provided (cargo will be accepted only after receipt of all necessary confirmations)
  • Pls send booking form to [email protected]

 

For e-booking placement:

  • Pls send booking number to [email protected] and indicate your contract number and full company name in subject.

For e-SI submission:

 

For e-VGM submission:

 

TAT:

  • Pls fill in booking form (Bkg form USA)
  • For dangerous goods MSDS and DGD must be provided (cargo will be accepted only after receipt of all necessary confirmations)
  • If shipper is responsible for pre-carriage (transport) \ customs declaration, please provide full information regarding US Nominated forwarder (company, who will arrange trucking and exports, contact phone, e-mail and company name and address needed)
  • If shipper is not responsible for customs declaration, but OOCL assistance is required for it – please contact with [email protected]
  • Pls send booking form to [email protected]

 




Pls send booking form to [email protected]



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