Export Process
Place a Booking
Customer can place bookings with us through the following channels:
1. Online booking via My OOCL Centre (www.oocl.com) or CargoSmart (www.cargosmart.com).
Booking Acknowledgement will be sent within 2 Hours
You need to register before making the first booking.
Please register at https://moc.oocl.com/admin/registration/reg_registration_submit_main.jsf.
For detail, please refer to
http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Booking.htm
2. EDI Booking
Booking Acknowledgement will be sent within 2 Hours
We can handle both the EDIFACT as well as X.12 formats.
Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
3. Email Booking
Booking Acknowledgement will be sent within 4 Hours
Please fill in the Booking Order form and email the form to [email protected].
For reefer, dangerous goods, shipper owned containers, additional forms are required. Please fill in the appropriate forms and upload to us via the Shipment Folder in My OOCL Center.
For details of the Shipment Folder, please visit: http://www.oocl.com/eng/ourservices/eservices/myooclcenter/Shipment+Folder.htm.
For additional forms, please visit:
http://www.oocl.com/taiwan/eng/localinformation/eforms/
For Booking general enquiries, please enquire via:
My OOCL Centre http://www.oocl.com or
OOCL Mobile http://m.oocl.com or
CargoSmart http://www.cargosmart.com
Any other information not available from above 3 channels, please contact our Customer Service:
http://www.oocl.com/taiwan/eng/localinformation/localcontacts/
Export Documentation
Shipping Instruction (SI). Please submit SI to us on/ before the S.I. cutoff which is published on http://www.oocl.com/eng/ourservices/eservices/sailingschedule/twn.htm
Customer can submit SI to us through the following channels:
1. SI via My OOCL Centre (www.oocl.com) or CargoSmart (www.cargosmart.com).
2. SI via EDI
We can handle both the EDIFACT as well as X.12 formats. Please refer to http://www.oocl.com/eng/ourservices/eservices/edi/ for implementation guides, more information about messages, formats and protocols, and other information to help you get started.
Draft B/L will be available within 4 working hours upon receipt of complete SI
3. eSI (Excel Unified Template)
Customer can submit eSI to a mailbox under OOCL Unified SI template to speed up SI processing time. Please send email to [email protected] to setup simple eSI solution mailbox.
4. SI via eMail form
Please fill in the SI Template form and email the form to [email protected].
Draft B/L will be available within 1 working day upon complete S.I. is submitted.
Issuance of Original Bill of Ladings (OB/Ls) or Sea Waybill (Express Bill)
For complete SI received before the vessel sailed, the OB/L will be ready for collection within 24 hours after vessel sailed.
For complete SI received after vessel sailed, the OB/L will be ready for collection within 24 hours after submission of the complete SI.
You may obtain OB/Ls or Sea Waybill by:
· On-Line Download through My OOCL Center (http://www.oocl.com/eng/ourservices/eservices/myooclcenter/BL+Document+Manager.htm)
· OOCL Counter Offices (http://www.oocl.com/taiwan/eng/localinformation/localcontacts/ )
