Import Process
 

Arrival Notice will be sent to customer  

·         1-2 days before vessel arrival at port for short transit time shipment
·         At least 5 days before vessel arrival at port for long transit time shipment. 

Customers can receive Arrival Notice by the following methods:
·         On-Line Print through My OOCL Center. See details in Arrival Notice 
·         eMail            

Merchant Haulage Arrangement and other special services  

a) Please access My OOCL Center and submit service request; or
b) Send email to [email protected] for such arrangement.

Delivery Order will be released upon the submission of: 

a)       Payment of outstanding charges including Detention and Demurrage,
b)      Submission of relevant IB documentation
c)       Duly endorsed Original Bill of Lading; or a proof of identity (Sea Waybill)

eDO is applicable also for customers who are using money transfer / TT via Siam Commercial Bank. Please contact [email protected] for more details.