Today's operational update is as follows:-
Southampton - shipside working; landside working, but with restricted VBS and some rail connection failures
Thamesport, Liverpool, Grangemouth and Greenock - operational
Manchester - handling imports, but not exports or empties as congested
Leeds - handling imports and exports, but not empties as congested
Cardiff, Birmingham and Liverpool - operational
Coatbridge - limited operations, not handling empties
Daventry - working but slow
Manchester & Southampton - operational
Liverpool - handling reefers out only
Journey times are increased due to many roads still being slow or impassable. Customers are being kept informed about late running vehicles via either our automated Truckcom product or Customer Service. Most of today's jobs have been covered. Late runners and cancelations are being monitored and rebooked as appropriate. Next week the focus will be on getting operations back to as normal a situation as possible.
Our recovery plan continues. Remote computer access for key staff has meant they have been able to carry on with core business activities if they have been unable to get in to the office. Levington office is manned, but with a skeleton staff - please see below for contingency arrangements.
