You may place a booking with us using the following methods:
All bookings will be processed per below Booking Acceptance Schedule:
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Booking Destination
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Booking Acceptance Schedule
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All
| 3 weeks prior to CY cut-off
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Remark: Booking Acceptance Schedule/Window can be varied due to changing market situation. For details please always refer to local CSV or Sales representatives.
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1.2 Email Booking
- Simply fill in our booking form as following:
Shipping Order and Haulage Form (for both Hong Kong and South China)
- For Dangerous Goods / Hanging Garments and Reefer shipment, please also fill in the related Dangerous / Hanging Garment ./ Reefer form (as per item 1.1 in above-mentioned) together with the booking form and send to our dedicated email address at ohkbbkg@oocl.com (for Dangerous and Hanging Garment) / ohklrfcsd@oocl.com (for Reefer) shipment respectively.
- If space is available, we will release the Booking Acknowledgement (BA) to you within 2 working hours. (R).
(excepted for Dangerous and Special cargo which is need to obtain the ship owner / port authority approval before release the Booking Acknowledgement to you)
(R) Time for returning the BA may be up to 4-5 working hours during peak season. We encourage our customers to use the eBooking service which will help speed up the booking process.
1.3 Booking Amendment
- For Reefer Cargo
Please fill and send the booking amendment with using the standard template (outlook / rich text format) via email to our dedicated email address at ohklrfcsd@oocl.com for amendment request. We will complete and release the Booking Acknowledgement to you within 2 working hours upon receiving your booking amendment request.
- For Dangerous and Special Cargo which required for getting ship owner / port authority approval
Please fill and send the booking amendment with using the standard template (outlook / rich text format) via email to our dedicated email address at ohkbbkg@oocl.com for amendment request. We will complete and release the Booking Acknowledgement to you after obtained the approval from the related party.
- For General Cargo
- Before receive our Booking Acknowledgement (BA) - any booking amendment is required after submitted the booking, please fill and send the booking amendment with using the standard template (outlook / rich text format) via email to our dedicated email address at ohkbbkg@oocl.com for amendment request. We will complete and release the booking acknowledgement to you within 2 working hours upon receiving your booking amendment request.
- After received our Booking Acknowledgement (BA) - any booking amendment is required after received our Booking Acknowledgement, please fill and send the booking amendment with using the standard template (outlook / rich text format) via email to our dedicated email address as per below listed. We will complete and return the Booking Acknowledgement to you within 2 working hours upon receiving your booking amendment request.
Point to Note:
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For Dangerous goods (DG) booking, it needs two working days for getting approval upon receipt of full set and completed DG information. In which, a completed DG Certificate is a must.
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For Awkward goods (AW) booking, it needs two working days for getting approval upon receipt of full set and completed AW information. Proactively provide more cargo pictures / documentations about your goods would be helpful to shorten the approval time.
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A valid rate agreement number must be provided at time of booking, thus your prompt confirmation would be much appreciated and enable us to handle your booking promptly.
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Manual booking fee will be applied when booking submitted neither by EDI or via OOCL's on-line portal. The fee will be payable together with other prepaid local charges prior to release of B/L.
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