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Export Procedures
Customer Service Guide

​Export Essential Steps

The following steps outline the main export procedures.  Please click individual steps for detailed information. 


1. Place a Booking 

2. Arrange Empty Container Pick Up and Full Container Return to Terminal 

3. Submit Shipping Instruction (SI) 

4. Bill Of Lading Collection/ Payment Method



Outbound Telex Release Procedure

Empty Return Procedure

Re-use Container Procedure

Change of Discharge Port / Destination (COD) After Vessel Departure Procedure

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