​Application for Change of Discharge Port or Destination (COD) after Vessel Departure Procedure

Thanks for your enquiry on the captioned request and we would like to advise you the handling process as below for your easy reference to ensure smooth operation.

1. The applicant, who must be the named party or endorsee on Bill of Lading and holds full set of Original Bill of Lading with proper endorsement, should fill in COD Application Form [ as per attached standard template ( outlook / rich text format) or OOCL Standard COD form ] and email it to hkgobcsv@oocl.com at least  3 working days before vessel arrival port of discharge / final destination in order to avoid customs penalty and detention.
2. The applicant should email the OOCL Change of Destination Application Form to hkgobcsv@oocl.com, then an auto email acknowledgement will be returned to the sender within 15 minutes.
3. Upon receiving our confirmation for COD, the applicant should submit full set of duly endorsed Original Bill of Lading and the original COD Application Form to our counter office for COD proceeding. We will send you the amended Bill of Lading copy within 3 working hours.
4. If no further amendment of Bill of Lading data is required, the applicant should come to our counter office for the collection of fresh set or amended Original Bill of Lading and settle all related COD charges within 3 working days.

5. If there is any further enquiry, please contact our customer service hotline 852-25066666 press 1-2-0-# or email to hkgobcsv@oocl.com.

Thank you for choosing OOCL. If you would like to know more about our other services, please do not hesitate to call our Customer Service Hotline at 2506 6666.  We would be most happy to be of service to you.