25 October 2016

Re: October 31, 2016 (Special Non-Working Holiday) & November 1, 2016 (All Saints Day) Holiday

Dear Valued Customers,

This is to inform you of the terminal operations, container depot schedule, shipping instruction cut off, and counter service schedule for the coming October 31, 2016 and November 1, 2016 holidays.

Please refer to details below for your guidance.

I. Terminal operations (vessel, yards and gates) will remain on regular schedule.

II. Container depot schedule

III. There will be no changes on the final shipping instruction cut off. For complete details,  kindly refer to customer service guide through the following link:

http://www.oocl.com/philippines/eng/localinformation/customerserviceguide/exportprocedures/Pages/default.aspx

Please note that final and complete shipping instruction is needed in order for your cargo not to be unmanifested and retained on board. To avoid penalties such as, but not limited to late shipping instruction fee of USD100, we encourage you to submit final shipping instruction no later than the standard cut off.

Due to long holidays, we also encourage you to submit your shipping instructions early, from Thursday to Friday, so that you can check Bill of Lading draft copy ahead and have a worry free long weekend.

IV. Operations outbound receiving and export declaration submission counter will remain open 24 hours. Operations counter for inbound releasing will have regular schedule from 0830H to 1730H. However, customer service counter will be closed.

The following emergency contact numbers during holidays for your perusal.

For complete contact list, you may refer to the following link:

http://www.oocl.com/philippines/eng/localinformation/localcontacts/Pages/default.aspx.

Thank you very much for patronizing OOCL.

Respectfully Yours,

Customer Service Department

OOCL (Philippines), Inc.