07 September 2016
Re: September 12, 2016 (Regular Holiday, Feast of Sacrifice)
Dear Valued Customers,
This is to inform you of the terminal operations, container depot schedule, shipping instruction cut off, and counter service schedule for the coming September 12, 2016 regular holiday.
Please refer to the details below for your guidance.
I. Terminal operations (vessel, yard and gates) will remain on regular schedule
II. Container depot schedule
|
Container
Depot
|
Address
|
Operation
Hours
|
|
TRANS-OCEAN
(CY7)
|
Tawilis
St. Dagat-dagatan Avenue extension Caloocan City
|
0800H
until 2400H
|
|
TRANS-OCEAN
(CABUYAO)
|
Pulo
Road, Cabuyao, Laguna
|
Will
be closed
|
|
IRS
CEZ2 (EPZA, Cavite) - 40'HQ only
|
EPZA
Compound, Rosario, Cavite
|
Will
be closed
|
|
IRS-NAVOTAS
|
Lot
31-33 Phase II Area 5, Dagat-Dagatan, Navotas City
|
0800H
until 1700H
|
III. There will be no changes on the final shipping instruction cut off. For complete details, kindly refer to customer service guide through the following link:
http://www.oocl.com/philippines/eng/localinformation/customerserviceguide/exportprocedures/Pages/default.aspx
Please note that final and complete shipping instruction is needed in order for your cargo not to be unmanifested and retained on board. To avoid penalties such as, but not limited to late shipping instruction fee of USD100, we encourage you to submit final shipping instruction no later than the standard cut off.
IV. Operations outbound receiving and export declaration submission counter will remain opened 24 hours. However, operations counter for inbound releasing and customer service counters will be closed.
The following emergency contact numbers during holidays for your perusal.
|
Location
|
Scope
|
Mobile Number
|
|
|
|
Manila
|
Outbound
Customer Service
|
09178633081
|
|
|
09178630698
|
|
|
09178395024
|
|
|
Outbound
Documentation
|
09178395019
|
|
|
Inbound
Customer Service
|
09178317907
|
|
|
09178395019
|
|
|
Location
|
Scope
|
Contact
Person
|
Responsibilities
|
Mobile Number
|
|
|
|
Manila
|
Operations
|
Joel
Zarate
|
Vessel
|
09178395002
|
|
|
John
Michael Ilagan
|
Equipment/Depot
|
09178395017
|
|
|
Terminal
Checker
|
24/7
Pre-advise (both MICT and South Harbour)
|
09286914151
|
|
For complete contact lists, you may refer to the following link:
http://www.oocl.com/philippines/eng/localinformation/localcontacts/Pages/default.aspx
Thank you very much for patronizing OOCL!
Respectfully Yours,
Customer Service Department
OOCL (Philippines), Inc.