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25 April 2019

Re:  Holiday Notice – May 1, 2019 (Labor Day) Regular Holiday

Dear Valued Customers,

This is to inform you of the terminal operations, container depot schedule, shipping instruction cut off, and counter service schedule for the coming Labor Day regular holiday.

             I. Terminal schedule

• Vessel, Yard and Gates Operations – normal schedule (24 hours open)

             II. Container depot schedule will be as follows: 

           III. There will be no changes on the final shipping instruction cut off. For complete details, kindly refer to customer service guide through the following link: http://www.oocl.com/philippines/eng/localinformation/customerserviceguide/exportprocedures/Pages/default.aspx  

              Please note that final and complete shipping instruction is needed for your cargo not to be unmanifested and retained on board. To avoid penalties such as, but not limited to late shipping instruction fee of USD100, we encourage you to submit final shipping instruction no later than the standard cut off. 

          IV. Customer service import and export counters will be closed on May 1.

          V. Operations counter service schedule (import/export)

• Export Receiving/Pre-advise – on regular schedule (24/7)
• Import Releasing – will be closed

The following emergency contact numbers during holidays for your perusal.

For complete contact lists, you may refer to the following link:

http://www.oocl.com/philippines/eng/localinformation/localcontacts/Pages/default.aspx.

Thank you very much for patronizing OOCL.

Respectfully Yours,

Customer Service Department

OOCL (PHILIPPINES), INC.