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Holiday Notice May 27 2026 Eid’l Adha (Feast of Sacrifice) Regular Holiday
Holiday Notice May 27 2026 Eid’l Adha (Feast of Sacrifice) Regular Holiday



25 May 2026


Re:  Holiday Notice May 27 2026 Eid'l Adha (Feast of Sacrifice) Regular Holiday


Dear Valued Customers,

This is to inform you of the terminal schedule, container depot schedule, shipping instruction cut off, customer service booking acceptance, online cargo releasing schedule, and operations schedule for the incoming subject holiday.

      i.                Terminal schedule:

  •  Manila North Harbour
    • Vessel, Yard, and Gate Operations – 24 hours open
    • ACTS Online payment is available 24 hours (You may access ACTS through https://acts.ictsi.com/)
  •  Manila South Harbour – will be operating on a regular schedule.

     ii.                Container depot schedule will be as follows: 

Depot Name​AddressOperating Hours
Transocean CY7Tawilis Street, Dagat-dagatan Avenue Extension, Caloocan Ci​ty, Metro Manila, Philippines

​0800H-2400H ​
Transocean CY122 phase A/B area 5 industrial Dagat dagatan, Navotas City, Metro Manila, Philippines
SeaContainer Depot1090 Northbay Boulevard, Navotas City, Metro Manila, Philippines0900H-0400H
NFO Container Yard & Logistics OPC949 E Service Rd, Paso de Blas, Valenzuela, 1442 Metro Manila, Philippines
Dayshift: 0900H-1800H
Nightshift: 2100H-0600H
(for empty return only)
Smartbox Container Yard CorporationLa Pedema Compound, Iba Road., Meycauayan, Bulacan, Philippines
CLOSED
(for empty return only)

 

    iii.                There will be no changes on the final shipping instruction cut off. For complete details, kindly refer to customer service guide through the following link:
http://www.oocl.com/philippines/eng/localinformation/customerserviceguide/exportprocedures/Pages/default.aspx

 

Please note that final and complete shipping instruction is needed for your cargo not to be unmanifested and retained on board. To avoid penalties such as but not limited to late shipping instruction fee of USD100, we encourage you to submit final shipping instruction no later than the standard cut off.

   iv.                Customer service online cargo releasing/delivery order issuance will be opened from 1000H to 1200H only.
 
     v.                Operations service schedule (import/export)

  • Export Receiving/Pre-advise – on regular schedule (24/7 open)
  • Import Releasing – will be opened from 1000H to 1200H only.

     
    The following emergency contact numbers during holidays for your perusal.

           i.)    Customer Service Contacts
​LocationScopeMobile Number/ Email addressContact Person






​​​​​​Manila ​ ​ ​ ​ ​ ​


Outbound Customer Service (Booking) ​ ​
09178413695
[email protected]
Regine Palugod (US / Canada & Latin America bookings)
09178630698 [email protected]Noami Pacete (Europe & Australia bookings)
09178633081
[email protected]
Kay Ann Nuñez (Intra-Asia bookings)

Outbound Documentation & Traffic ​
09178743367 [email protected]Stephany Vasquez
09178395019 [email protected]Josephine Javier

Inbound Customer Service ​
09178317907 [email protected]Michelle Santos
09173074237 [email protected]Mary Joy Aduana

 
       ii.)    Operations Contacts

LocationScopeMobile Number/ Email addressContact Person



​​Manila ​ ​
Operations (vessel and terminal concerns)09178395002
[email protected]
Joel Zarate
Operations (equipment and depot concerns)09178179551
[email protected]
Rachelle Adap

Terminal Checker - 24/7 Pre-advise

(both MICT and South Harbour)

09087874955
[email protected]
 

 

For complete contact lists, you may refer to the following link:

http://www.oocl.com/philippines/eng/localinformation/localcontacts/Pages/default.aspx.

Thank you very much for patronizing OOCL.

 

Respectfully Yours,

 

Customer Service Department

OOCL (PHILIPPINES), INC.

(This is an electronic letter. No signature is required)

 
 


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