Top
Local Information
Home  /  Local Information  /  
Customer Service Guide
Customer Service Guide
​​Rate Quotations:  complete the form HERE and a quotation will be emailed to you within 24 hours

Export Bookings and Supplementary Information for Quotations

Export Documentation

Import Deliveries

Import Releases (terms and conditions)

Haulage Availability

Import Merchant Releases and Empty Restitutions

Accounts and Payments

OOCL VGM Solution for Felixstowe, Liverpool, Greenock and Grangemouth FAQs

OOCL VGM Solution for Southampton FAQs

VGM Submission Cut-Off for UK & Ireland

Please note that email addresses provided by customers during the course of normal business transactions may be retained and used for marketing purposes. By providing us with an email address you are deemed to have agree to such usage, however if you wish to opt-out of this service please contact us.
    Local Information
  • About OOCL in UK
  • Haulage Availability
  • Cargo Release
  • Local Contacts
  • Vessel Information Board
  • Terminals & Facilities
  • Service Profile
  • Local News
  • Operational Restrictions
  • Demurrage & Detention Free Time and Charges
  • Local and Haulage Surcharges
  • Inland Tariff
  • Customer Service Guide
  • Tax Strategy
  • Modern Slavery Act
  • Careers at OOCL UK
  • Office Calendar