ANNOUNCEMENT

Dear Customers,

We're pleased to advise that OOCL Shanghai/ Ningbo/ Qingdao/ Tianjin/ Dalian/ Xiamen/ Fuzhou offices have launched new customer service hotline system recently. Customers can enjoy 24-hour interactive voice response service and obtain information of import and export goods tracking ,e-forms, sailing schedule and so on in this hotline system.

In order to make our customers more familiar with the operating process and function in hotline system, OOCL prepared concise user guides. Customers can dial local hotline and press hotkeys 5-2 or visit our website http://www.oocl.com/ to get the user guides.

Should you have any queries, please feel free to contact below or visit our website http://www.oocl.com/

	IVR User Guide English-Shanghai office		Download (58KB)
	IVR User Guide English-other offices		Download (89KB)