28 January 2016
Re: February 8, 2016 (Chinese New Year) Holiday
Dear Valued Customers,
This is to inform you of the terminal operations, container depot schedule, booking acceptance, shipping instruction cut off and operations counter service schedule for the coming Chinese New Year holiday.
Please refer to the following details for your perusal.
I. Terminal operations will be on regular schedule.
II. Container depot will have regular operating hours.
|
Container Depot
|
Operation Hours
|
Address
|
|
TRANS-OCEAN (CY7)
|
0800H until 2400H
|
Tawilis St. Dagat-dagatan Avenue extension Caloocan City
|
|
TRANS-OCEAN (CABUYAO)
|
0800H until 1700H
|
Pulo Road, Cabuyao, Laguna
|
|
IRS CEZ2 (EPZA, Cavite) - 40'HQ only
|
0800H until 1700H
|
EPZA Compound, Rosario Cavite
|
|
IRS-NAVOTAS
|
0800H until 1700H
|
Lot 31-33 Phase II Area 5, Dagat-Dagatan, Navotas City
|
|
Container Bridge Philippines Inc. (CBPI)
|
0800H until 2400H
|
Tomas Claudio St., Beata Pandacan
|
III. There will be no changes on the final shipping instruction cut off. For complete details, kindly refer to customer service guide through the following link:
http://www.oocl.com/philippines/eng/localinformation/customerserviceguide/exportprocedures/Pages/default.aspx
Please note that final and complete shipping instruction is needed in order for your cargo not to be unmanifested and retained on board. To avoid penalties such as, but not limited to late shipping instruction fee of $100, we encourage you to submit final shipping instruction no later than the standard cut off.
IV. Booking acceptance will remain on a regular schedule (0830H - 1730H).
V. There will be no changes in operations counter service schedule. Outbound receiving and Export declaration submission counter will be opened for 24 hours. Operations inbound releasing counter for both MICT and ATI discharge will be opened from 0830H to 1730H. For complete details, you may refer to the following link regarding OOCL terminal office transfer to MOA:
http://www.oocl.com/philippines/eng/localinformation/localnews/2015/Pages/TransferofOOCLTerminalOfficetoMOA.aspx
The following emergency contact numbers during holidays for your perusal.
|
Location
|
Scope
|
Mobile Number
|
|
Manila
|
Outbound Customer Service
|
09178633081
|
|
09178630698
|
|
09178395024
|
|
Outbound Documentation
|
09178395019
|
|
Inbound Customer Service
|
09178317907
|
|
09178395019
|
|
Operations
|
09178395002
|
|
09178395017
|
For complete contact lists, you may refer to the following link:
http://www.oocl.com/philippines/eng/localinformation/localcontacts/Pages/default.aspx
Thank you very much for patronizing OOCL!
Respectfully Yours,
Customer Service Department
OOCL (Philippines), Inc.
