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FreightSmart User Guide
Customer Service Guide

​​​Dear Customer,


Please find FS User Guide (Thai version) for 8 topics as attached.​

  1. Key differences between E-Spot and E-Quote rates.   Key differences between E-Spot and E-Quote rates.pdf
  2. Get a quote in FreightSmart.   Get a quote in FreightSmart.pdf
  3. Create a Secured E-Quote quotation.   Create a Secured E-Quote quotation.pdf
  4. Create an E-Spot order.   Create an E-Spot order.pdf
  5. Submit an E-Spot booking.   Submit an E-Spot booking.pdf
  6. Book with E-Quote.   Book with E-Quote.pdf
  7. How to Cancel E-Spot Order .   How to cancel E-Spot Order.pdf
  8. How to Cancel E-Spot Booking.    How to cancel E-Spot Booking.pdf​


Sincerely yours,

Orient Overseas Container Line Ltd.

OOCL (Thailand) Limited as an agent