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Customer Service Guide
Useful Links 

Service/ Scope

Region
Announcement

All 
Cargo Restriction/ Regulatory / Road Limitation

Hong Kong

Shenzhen

Guangzhou
Container Specification

All
Customer Services Hotline Shortcut-Keys

Hong Kong / South China
e-Forms

All
e-Subscription

All
Free Time/ Detention and Demurrage

Hong Kong

Shenzhen

Guangzhou
Inbound Free Time Storage / Exchange Rate

All
Local Office Contacts

Hong Kong

Shenzhen

Guangzhou
Local Surcharges

Hong Kong

Shenzhen

Guangzhou
Office Directory 

All
Onboard Date/ Sailing Date/ Exchange Rate

All
Sailing Schedule

All
Service Route

 All 
Terminal/ Depot Information and Opening Hours

Hong Kong

Shenzhen

Guangzhou


* Shenzhen Region Included Shenzhen / Dongguan / Huizhou / Shantou / Haikou
* Guangzhou Region included Guangzhou/ Foshan/ Zhongshan/ Zhanjiang/ Kunming

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    Local Information
  • About OOCL in Hong Kong
  • Local News
  • Local Contacts
  • Service Profile
  • Vessel Information Board
  • VGM
  • Terminals & Facilities
  • Operational Restrictions
  • Demurrage & Detention Free Time and Charges
  • Local Surcharges
  • e-Forms
  • Customer Service Guide
  • Careers at OOCL Hong Kong
  • Office Calendar